Frequently Asked Questions

Vorkies is a UK service marketplace. Jobs are matched to providers by location, so what is available to you depends on which providers in your area offer the trade you need.

Yes! Browsing profiles, getting quotes, and using the platform is completely free for customers. You only pay for the services you book.

Simply describe your job, select a service category, and choose your preferred date and time. Providers who offer that trade can then send you quotes to compare.

Providers confirm their email and phone, and can add ID, insurance, background-check and licence verification, which our team reviews. Each profile shows which checks that provider has completed.

If something goes wrong, raise a dispute in the app. Our team reviews it and can arrange a refund or release the payment.

Download the Vorkies Provider app, create your profile, and submit your documents for verification. Our team will review your documents.

Joining Vorkies is free. We charge a competitive commission on completed jobs. No monthly fees, no sign-up costs. See the Provider Fees page for the current commission rates.

Payments are processed securely through the platform. Once the job is complete, your payment is released to you through Stripe.

Payments are processed by Stripe, which accepts major debit and credit cards.

Yes. Card payments are handled by Stripe, a certified payment provider.

Providers confirm their email and phone and can add ID, insurance, background-check and licence verification. Customers can rate and review providers, and raise a dispute if something goes wrong.

Vorkies does not provide insurance. Providers can upload proof of their own insurance for our team to review, and an approved insurance check is shown on their profile.