LEGAL
Vorkies Ltd ("Vorkies", "we", "us", "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Vorkies Ltd is the data controller for personal data processed through our platform. Registered address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ. Data Protection Officer: dpo@vorkies.co.uk
We collect information you provide (account details, profile information, payment data, communications, ID documents) and information collected automatically (device info, usage data, location data with consent, cookies).
We use your personal data to provide and maintain our Platform services, match customers with providers, process payments, verify provider identities, send communications, improve our Platform, ensure safety, and comply with legal obligations.
We process your data under the following legal bases: Contract (to fulfil our contractual obligations), Legitimate interests (to improve services and ensure security), Consent (for marketing and location tracking), and Legal obligation (to comply with applicable laws).
We may share your data with service providers and customers (as necessary for service delivery), payment processors, cloud hosting providers, analytics providers (anonymised), and law enforcement (when required by law). We do not sell your personal data to third parties.
We retain your personal data for as long as your account is active. After account deletion, we may retain certain data for up to 6 years to comply with legal obligations.
Under UK GDPR, you have the right to: access your data, request rectification, request erasure, restrict processing, data portability, object to processing, and withdraw consent. Contact us at privacy@vorkies.co.uk to exercise your rights.
We implement appropriate technical and organisational measures to protect your data, including encryption, access controls, and regular security assessments.
For privacy-related queries: Data Protection Officer, Vorkies Ltd, 71-75 Shelton Street, London, WC2H 9JQ. Email: privacy@vorkies.co.uk. You may also lodge a complaint with the ICO at ico.org.uk.
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