TRUST AND SAFETY

How we verify providers

What we check, which checks are optional, and what the Verified badge on a profile means.

The checks

Not every provider has every check. Each profile shows which checks that provider has completed, so you can decide what matters for your job.

Required for every provider
Email and phone confirmation

Every account confirms a one-time code sent by email and another sent by text message before it can be used. Everyone on Vorkies must be 18 or over.

Optional, shown as a badge
ID verification

Providers can verify their identity through Stripe Identity, a secure third-party service. The result is shown on their profile.

Optional, shown as a badge
Licence check

Providers upload their trade licence. Our team reviews it and approves or rejects it before it appears on their profile.

Optional, shown as a badge
Insurance check

Providers upload proof of insurance, which our team reviews before it appears on their profile.

Optional, shown as a badge
Background check

Providers submit background-check documents, which our team reviews before it appears on their profile.

Needed to receive payments
Payout set-up

To be paid, providers complete payout set-up with Stripe, which carries out its own identity and bank checks.

What the Verified badge means

A provider shows the Verified badge when our team has approved their licence and they have completed payout set-up with Stripe. It is not a guarantee of the quality of any individual job, which is why we also show ratings and reviews and offer a dispute process.

After you book

Vorkies

The UK's trusted platform connecting you with verified, skilled tradespeople. From plumbing to painting, find the right professional for every job.

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